If you ask us what makes Kinsta web hosting superior, we could go on all day. (And, please, do ask.) But what really matters is what customers say about our services. So, we’re proud to announce that customer opinion has put Kinsta on top of the Web Hosting Products category in G2’s Best Software Awards for 2026.
Being #1 in a category spanning a variety of technologies across 1,461 web hosting services means we have, of course, held on to the #1 ranking we earned last year as the Best WordPress Hosting Platform.
But, wait! There’s more.
Of 3,938 companies eligible for G2’s ranks of Best Global Software Companies (from a vendor list of over 116,000 hopefuls), Kinsta came in 92nd. Our placement in the top 100 ranks among software companies whose services range from AI chatbots and CRMs to video conferencing tools and office suites in the cloud. (Another company in the top 100 has a market capitalization of over $3.5 trillion USD. We’re a little smaller.)
Great support for great customers
If you did happen to ask us what makes Kinsta hosting for WordPress superior, we’d probably start the list with our Support team. It’s simply a fact: No web hosting company does customer support better.
Chris D. sums it up succinctly for G2:
The platform is stable and fast, and their customer support stands out as some of the best I have experienced. They are quick, professional, and genuinely helpful.
Kristiine C. is another customer who agrees:
The best thing about Kinsta is the knowledgeable and friendly customer support team. They ALWAYS fix whatever issue I’m experiencing on first contact, and they are not salespeople, they seem extremely knowledgeable, and I love the friendly memes they send.
Whether you operate a single website for your bistro or work in content marketing for a Fortune 500 company, you get the same level of fast, friendly, expert support. And because our team is distributed around the planet, that help is available 24 hours a day, seven days a week in 10 languages.
Site migration: Moving up made easy
That fanatical devotion to customer service percolates throughout our company. It really boils over for customers who take advantage of our free site-migration service. Most customers already have websites hosted elsewhere when they come to Kinsta, so we handle thousands of migrations, and getting each move right is a badge of honor for members of our team.
This comment to G2 from Charles H. is what we like to hear:
Migration to Kinsta was seamless. Their onboarding tools handled most of the heavy lifting — from migrating our WordPress environment to optimizing our database and CDN configurations. Within hours, we were live on Kinsta’s infrastructure with zero downtime. The migration team proactively flagged a few plugin conflicts and resolved them before we even noticed.
Jonathan E. reports a similar experience:
I moved my company’s main website to Kinsta about six months ago, and the experience has been outstanding from day one. The migration process was incredibly smooth — their team handled everything quickly and efficiently, and I didn’t have to worry about downtime or technical complications. Within a few hours, the site was live and running noticeably faster than before.
Customers can request migrations on timelines that work best for them:
Then they can monitor the progress for one or more migration tasks in real-time:
The need for speed: Performance plus reliability
Are we ever satisfied that our websites are “fast enough?” Not really. But here at Kinsta, our engineering team and system operators work tirelessly to continually improve the performance of our hosting platform. They’re always striving for more.
Performance encompasses more than just speed. Our customers require mission-critical websites to be up and running all the time.
Calvin B. describes it for G2 like this:
I love Kinsta’s reliability, high performance, and seamless scalability. I’ve never experienced downtime in seven years, which is invaluable for client websites.
Chris M. also needs speed and reliability:
The platform is fast and stable, and it keeps improving without me having to intervene or rework client setups. For high-traffic WooCommerce sites, that reliability is critical.
Michael F. knows what it’s like when things go wrong elsewhere:
Kinsta has completely solved the performance issues we faced with WooCommerce on high-traffic days. Their server architecture handles PHP workers far better than any host we’ve used before, which is critical for dynamic eCommerce sites like ours. Our previous hosting provider couldn’t handle simultaneous user sessions without serious slowdowns — with Kinsta, everything runs smoothly even during peak loads.
Kinsta makes it easy for WordPress customers to fine-tune the performance of individual sites, balancing available memory with PHP threads (or workers) to meet unique traffic profiles.
And between customers’ optimized servers and their own site visitors, Kinsta’s Cloudflare integration further boosts performance with CDN and edge caching through 300+ data centers worldwide.
Websites that are safe and secure
That Cloudflare integration also includes firewalling to preempt malicious traffic, including distributed denial of service attempts.
Our own efforts to provide security for customers meet recognized standards like ISO 27001, ISO 27017, ISO 27018, SOC 2, CSA STAR Level 1, GDPR, and CCPA.
Customers appreciate that. As Francisco G. writes:
Kinsta provides a rock‑solid foundation: secure, fast, and stable hosting that protects my authored archives without compromise. The security gives me peace of mind; it blocked dozens of brute‑force attempts without generating noise or compromising security.
That helps customers like Jill M. relax:
Kinsta’s reliability is also reinforced by its excellent monitoring and security features. The platform checks site status every few minutes, and if an issue arises, the support team is often already working on it before customers even notice. Automatic daily backups, easy restore points, and strong security measures provide additional peace of mind.
Here’s our take on WordPress security these days.
Making it all manageable with MyKinsta
Kinsta began years ago to reimagine the administration interface for web hosting customers. Fine-tuned for WordPress environments, the MyKinsta dashboard makes even advanced site-management tasks simpler.
Here’s what Jens C. says about our dashboard’s capabilities:
We also love the MyKinsta dashboard. The UX/UI is exceptionally well designed — clean, intuitive, and powerful without being overwhelming. Managing backups, staging environments, domains, and performance tools is effortless, which saves us a huge amount of time.
In fact, we think Jens sums up the whole Kinsta experience pretty well:
Of all the things Kinsta does well, what we like best is the complete peace of mind it gives us. The performance is outstanding, with fast load times and rock-solid stability across all our WordPress sites, even during traffic spikes. But beyond speed, it’s the combination of services, support, and usability that really stands out.
“Thanks to all the big people”
Finally, another thing that makes Kinsta superior is our customers. We have over 230,000+ of them across 128 countries. They’re doing some cool stuff that requires us to serve up more than 125,000 GB of traffic for WordPress sites every day.
What’s more, many of them visit G2 and say nice things about us. And that has made us #1.
So, we thank them.
Kinsta
Steve Bonisteel is a Technical Editor at Kinsta who began his writing career as a print journalist, chasing ambulances and fire trucks. He has been covering Internet-related technology since the late 1990s.
